Summary :
I have been running in to an issue lately with a Latitude E5540 laptop. The specs are: Intel i5 cpu @ 1.9 ghz 4 gb RAM x32 Windows 7 In my device manager it says that I have an unknown device and there is the warning symbol next to it. When I go to update the drivers it says that it can't find any. I recently upgraded to Mojave and run the installation for Boot Camp for Win10 and found an unknown device in device manager as the picture below: The device is on Pci Bus and has (Code 28) The device detail: ACPI INT34BA 3&11583659&0 as following picture: I tried reinstall Boot Camp setup for Windows couple times and got the same result. If you are fed up with the problem of device descriptor request failed, then uninstall and reinstall the USB device driver from the Windows Device Manager to rectify the issue. Type Device Manager in the Windows search box and click on it to launch the Device Manager. If your external USB device is not recognized by Windows 10, and meet Unknown USB Device (Device Descriptor Request Failed) error in Device Manager, use solutions here to troubleshoot and fix the error. As you have noticed, the USB Device in Device Manager has a yellow triangle on it: The error can be caused by hardware issues. Right-click on your Unknown device and select Update Driver Software Search automatically for update driver software. When connected to the Internet, Windows will attempt to automatically find and install the appropriate driver.
When you encounter the Unknown USB Device Set Address Failed error, you will be unable to use the USB as normal. To solve this issue, we collect some useful solutions and show them in this post. You can try them to help you out.
SanDisk/Seagate External Hard Drive/WD My Passport Set Address Failed
Windows 10 Unknown Usb Device Descriptor
Sometimes, when you connect an external USB device like a WD my passport, Seagate external hard drive, or SanDisk drive to your computer, you may discover that the drive doesn’t work. Then, you can access Device Manager to check whether there is something wrong with the drive.
There are some common errors like:
- Unknown USB Device (Port Reset Failed)
- Unknown USB Device (Set Address Failed)
- And more…
MiniTool Software hasn’t talked about the Unknown USB Device Set Address Failed issue. In this post, we will show you some solutions.
These solutions are available for WD my passport set address failed, Seagate external hard drive set address failed, and SanDisk set address failed. Of course, if you are using other brands of USB devices, they can also work.
If you are sure the exact reason for this issue, you can try these solutions one by one until you find the most suitable one for your case.
How to solve unknown USB device set address failed?
- Modify Power Options
- Update or roll back the device driver
- Use Hardware and Devices Troubleshooter
- Turn off Fast Startup
Solution 1: Modify Power Options
If you are using a laptop, you need to check whether the setting in Power Option is set correctly. You can follow these steps to modify Power Options:
1. Press Win+R to open Run.
2. Type cpl and press Enter to directly open Power Options.
3. Click the Change plan settings link that is next to the preferred plan the system selects.
4. Click the Change advanced power settings link to continue.
5. Scroll down to the USB settings section and then set Disable for both the scenarios: On Battery and Plugged in.
6. Click OK to keep the change.
Solution 2: Update or Roll Back the USB Device Driver
If the USB device driver is not up-to-date, the Unknown USB Device Set Address Failed error can appear. On the other hand, this issue can also happen after you update the device driver. You need to verify which situation you are facing and then choose to update or roll back the USB device driver.
Unknown Usb Device Driver Windows 10 Download
If you need to update the device driver, you can refer to this post: How to Update Device Drivers Windows 10 (2 Ways).
If you need to roll back the device driver, you can refer to this post: How to Roll Back a Driver in Windows? A Step-by-Step Guide.
Solution 3: Use Hardware and Devices Troubleshooter
You can also use the Hardware and Devices Troubleshooter to get rid of the Unknown USB Device Set Address Failed issue. You just need to go to Start > Settings > Update & Security > Troubleshoot > Hardware and Devices, and then follow the on-screen guide to do the job.
Solution 4: Turn off Fast Startup
1. Press Win+R to open Run.
2. Type cpl and press Enter to directly open Power Options.
3. Click Choose what the power button does.
4. Click Change settings that are currently unavailable.
5. Uncheck the Turn on fast start-up (recommended).
Those are the solutions to Unknown USB Device Set Address Failed. We hope they can help you out. Should you have any related issues, you can let us know in the comment.